Limits and behavior
- All settings are per store. Switching store in the merchant switcher switches every setting described on this page.
- There are no user roles. Every member of a store has the same permissions; a view-only account cannot be created.
- There is no numeric limit on the number of users per store.
- You cannot remove your own account from a store’s user list.
- On a standard filter (such as price, size or color) the attribute is fixed; its titles, filter type and visibility can be edited.
- The Attributes page is configurable only for stores on Centra. Stores on Shopify see their attributes in a read-only table, and other platforms see “Not available for your platform”.
- Product issues is read-only: you fix an issue in your store’s source data, and the list updates when the product is processed again.
- Deleting a market group moves its markets to the default group and deletes every merchandising exception scoped to that group.
- The Tracking page shows the last 72 hours of events and refreshes every 30 seconds.
- Analytics API keys (created on General) are capped at 50 active keys per store; the key secret is shown once and cannot be retrieved again.
- The interface language setting is stored in the browser, not on the account: it applies per browser, not per user.
General
The General page holds portal-wide preferences and the analytics API keys.
When analytics is enabled for the store, the General page also shows an
API keys card for creating and revoking the read-only analytics API keys
used with the
X-API-Key header. See
Analytics API keys for the
key format, limits and the endpoints the keys unlock.
Users
The Users page manages who can access the store in Depict. It lists every member by email, with a You badge on your own account and an Admin badge on Depict staff accounts. Every member has the same permissions — there is no role system and no view-only mode. To invite a teammate:- Open Settings, then Users.
- Click Invite user.
- Enter the teammate’s work email.
- Confirm the invite.
Attributes
The Attributes page configures which store data is ingested as Depict attributes, used across search, filters and merchandising. The page’s contents depend on the store’s platform:Shopify attributes
For stores on Shopify the page is a searchable, read-only table with three columns: Attribute, Status (Configured / Not configured) and Data source — the Shopify option, metafield (shown asnamespace:key) or
tags the attribute reads. Color, Size, Gender and Age are
always listed, followed by any other configured attributes in alphabetical
order. Title, description, variant, image, original price, sale price, stock
levels and brand are ingested automatically and need no mapping.
Attributes cannot be added or changed from this page. To change which Shopify
data an attribute reads, contact Depict support.
Centra attribute configuration
Three tabs: Standard Centra attributes, Mandatory Depict attributes and Custom Centra attributes. Each row is configured with these columns:
Attribute IDs must be unique, and every row needs an attribute ID, type and
field name before the page can be saved.
Filters
The Filters page configures the filters shoppers use to narrow product listings on the storefront. Filters can be added with Add filter, edited, deleted and reordered by dragging. Filters visible only to you are marked For you only in the list. Each filter is configured with:
Standard filters — such as price, discount, on sale, in stock, size,
categories and color — use their own types, for example a range slider for
price, a toggle for on sale and in stock, a grid checkbox for size, a
hierarchical checkbox for categories and a color checkbox for color. When you
edit a standard filter, its Attribute used for its data is locked; the
titles, filter type and visibility can still be changed.
For other filters, the values can be managed per filter:
Markets
The Markets page groups a store’s markets into market groups. Markets in a group share merchandising rules and analytics scope — market groups are the unit that merchandising, analytics and stock are scoped by across the portal.- Drag a market onto a group to move it. Changes apply when you save.
- Add market group creates a group with a Group name; the group id is derived from the name and must be unique.
- One group is marked Default.
- Every group needs at least one market before the page can be saved.
Tracking
The Tracking page is a live diagnostic of the store’s tracking integration: the last 72 hours of events, whether their product ids map to the ingested catalog, and purchase attribution quality. It refreshes every 30 seconds. Four event feeds are shown, each with the id the events must use:
Each feed carries a product-id mapping status:
The page also shows Purchase device ids with attribution events — the
share of purchases whose device also produced attribution events — and a
Product ID examples table with sample ids from the ingested catalog, as
tracking events should reference them.
Product issues
The Product issues page lists the products Depict had trouble with while processing your catalog, so you can fix the source data or image in your store. Image issues that are still open are checked again every day, and the list updates when the product is processed again.
Each row shows the product, links to the image and the source product, the
issue, the message from your platform (Show message), and when the issue
was first seen, last seen and last checked.
- Filter by status — Open (the default), Resolved or All issues — and by issue type, or search for a product. Reset filters clears them.
- Resolved issues show why they were resolved: Processed successfully, Removed from your store or Language or collection removed.
- Export CSV downloads the matching issues, up to 5,000; narrow the filters to export a larger set.