Settings

The Settings page in the Depict: Search & Merchandising app holds the store-wide configuration, in three tabs: Your plan itself is managed on the separate Plan page, covered below. Product badges and the collection grid are set on the Settings tab of the Collections page, next to the collections they affect. In the embedded app, changes to the theme, the collection grid, product badges and sold-out products are saved with the Shopify save bar; in the standalone portal they save automatically. Market groups, Instagram and AI assistant changes save immediately in both.

​

Limits and behavior

• For 7 days after install, the store is on an Unlimited Trial with no collection limit. After it, the Free plan allows at most 3 live collections.
• Paid plans are built from products (Merchandising, Search, Recommendations) at a size set by your monthly storefront sessions: Small, Medium, Large or Custom.
• A store without a paid plan that has more than 3 live collections is frozen: editing is blocked and a banner is shown. The configuration is kept; choosing a plan or deactivating collections unfreezes it.
• Saving product badge settings re-sorts every active collection (badge-based rules are recomputed against the new thresholds).
• Changes you make in Shopify reach Depict within about 2 minutes. Deleting or archiving a product in Shopify removes it from Depict.
• The Stores card appears only on plans that include multi-store. Market groups and the sold-out setting appear only for stores with multiple Shopify markets.

​

Your plan

The Your plan card on the Store tab shows your current plan and this month’s session usage. Open Plan — or Plan in the sidebar — opens the Plan page, which shows:

• Usage — storefront sessions this month against your allowance, the projected total for the month, and when the count resets. On the Free plan it shows live collections against the limit of 3 instead.
• Products — Merchandising, Search and Recommendations, each marked as in your plan, live, or not in your plan, with a button to open or add it. After you add Search or Recommendations, Depict sets it up for you and gets in touch.
• Change plan — pick products, a size and a billing period (monthly or yearly; yearly costs less). The summary shows the price and the session allowance before you confirm.
• Sessions — how sessions are counted: page views from one browser within 30 minutes are one session.

Changing plans goes through Shopify’s own approval flow: nothing changes until you confirm in Shopify, and billing runs through your Shopify invoice. Moving to a more expensive plan applies right away; moving to a cheaper plan, or from yearly to monthly billing, applies at the next billing cycle. Switch to Free asks you to choose up to 3 collections to keep live; the others are deactivated and their pins removed. What each part of a plan unlocks: During the Unlimited Trial, everything in Merchandising except multi-store and collection version A/B tests is available.

​

Appearance

Theme (Light / Dark / System) controls the app’s own appearance, not the storefront.

​

Catalogue

Shows when the catalog was last synced from Shopify. Syncing is automatic: changes you make in Shopify arrive within about 2 minutes. If something looks wrong, contact support.

​

Product badges

On the Settings tab of the Collections page, Product badges defines which products carry the computed badges used by Boost & Bury rules and shown in the editor: New in has two dropdowns. Define by picks the date that counts: Published date (the default) uses the date a product was published, or the date it was created if it was never published; Created date uses the date it was created. Timeframe sets the number of days. The same date also decides the order of collections sorted by Newest in or Oldest in.

​

Collection grid

Also on the Settings tab of the Collections page.

• Desktop columns (3–6) and Mobile columns (1–3) set the collection grid’s column counts (defaults: 4 desktop, 2 mobile). These are the column counts used in content-card slot placement.
• Hide sold-out products hides out-of-stock products on every Depict-enabled collection page. Shown only for stores with multiple Shopify markets.

​

Market groups

Shown in the Markets card on the Store tab, for stores with multiple Shopify markets. Market groups bundle markets that share merchandising and analytics, so a single collection version can target all of them at once.

• Create a group with Add Market Group (or Create Market Group when there are none yet): name it and select its markets.
• Each group can be switched on and off.

​

Instagram

On the Connections tab: connect a Meta for Business account to import Instagram media into content cards in the collection editor. The connection can be removed at any time from the same card.

​

Stores

On the Connections tab, on plans that include multi-store. Lists the store’s multi-store connections and links to the connection editors. Connecting, mapping and replication are documented on the Multi-store page.

​

AI assistants

Shown in Settings → Connections when Depict has turned on AI assistants for the store. The card holds the store’s MCP endpoint URL and the Claude Code and Codex commands, each with a copy button, links to the setup guide, and lists the connected assistants with a Revoke button for each. In a multi-store group it also lists the endpoints of the group’s other stores. When an assistant asks to connect, its approval request opens at the top of this card. Connecting, approving and revoking are documented on the AI assistants page.

​

Support

The Talk to us card opens a support ticket (Depict replies within a working day) and, on plans with Merchandising at Large or Custom, offers booking a 15-minute onboarding session once theme onboarding has finished. Refer a store shares a friend’s contact: when they try Depict, you both get a free month.